Frequently Asked Questions

Find answers to the most common questions about IPLogger.icu

General Questions

What is IPLogger.icu?

IPLogger.icu is a web-based tool that allows you to track and log IP addresses of visitors who interact with your links. It provides detailed information such as geographic location, device type, browser details, and visit timestamps. It's commonly used for analyzing website traffic, marketing campaign effectiveness, and basic security monitoring.

Do I need to create an account to use IPLogger?

No, IPLogger.icu can be used without creating an account. However, creating a free account provides additional benefits such as saving your tracking links, accessing historical data, and managing multiple campaigns simultaneously. The basic IP tracking functionality is available to all users without registration.

Is IPLogger free to use?

Yes, IPLogger.icu offers a free plan that includes basic IP tracking features. We also offer premium plans with additional capabilities such as extended data retention, advanced analytics, API access, and removal of usage limits. The free plan is sufficient for most individual users and small businesses.

How does IPLogger differ from other IP tracking services?

IPLogger.icu stands out for its simplicity, clean interface, and reliable tracking. Unlike other services, we focus on providing a straightforward user experience without overwhelming you with complex features or intrusive advertisements. We also prioritize data privacy and security, ensuring that your tracking information is kept confidential and only accessible to you.

Can I use IPLogger on mobile devices?

Absolutely! IPLogger.icu is fully responsive and works on all modern mobile devices including smartphones and tablets. You can create tracking links, monitor statistics, and manage your account directly from your mobile browser without any functionality limitations.

Account & Settings

How do I create an account?

Creating an account is simple. Visit the IPLogger.icu homepage and click on the "Sign Up" button. You'll need to provide a valid email address and create a password. Once registered, you'll receive a confirmation email with a link to activate your account. Click on the link, and you'll be ready to start using all the features of IPLogger.

I forgot my password. How can I reset it?

If you've forgotten your password, go to the login page and click on the "Forgot Password" link. Enter the email address associated with your account, and we'll send you a password reset link. Click on the link in the email, create a new password, and you'll be able to access your account again.

How can I delete my account?

To delete your account, log in and navigate to the "Account Settings" page. Scroll down to find the "Delete Account" section and click on the "Delete My Account" button. You'll be asked to confirm your decision. Once confirmed, your account and all associated data will be permanently deleted from our system.

Can I change my email address?

Yes, you can change your email address in the "Account Settings" section. Click on "Edit" next to your current email, enter your new email address, and confirm by entering your password. You'll receive a verification email at your new address. Click the verification link to complete the email change process.

Features

What information does IPLogger collect?

IPLogger.icu collects the following information when someone clicks on your tracking link:

  • IP address
  • Geographic location (country, region, city)
  • Device type and operating system
  • Browser type and version
  • Referrer URL (where they came from)
  • Visit timestamp
  • Screen resolution
  • Language settings

Premium users may have access to additional data points depending on their subscription level.

How accurate is the geolocation data?

Our geolocation data is highly accurate at the country level (99%+) and generally accurate at the city level (80-90%). Various factors can affect accuracy, including VPN usage, proxy servers, or mobile networks. For most standard use cases, the accuracy is more than sufficient for understanding visitor demographics and patterns.

Can I customize my tracking links?

Yes, IPLogger.icu offers various customization options for your tracking links:

  • Custom aliases for easier identification
  • Invisible tracking pixel for email and web page embedding
  • Redirect delays and custom landing pages (premium feature)
  • Password protection for access to tracking data (premium feature)

These options allow you to tailor the tracking experience to your specific needs.

How long is the tracking data stored?

For free accounts, tracking data is stored for 30 days. Premium accounts have extended data retention periods depending on the subscription plan:

  • Basic Plan: 90 days
  • Pro Plan: 1 year
  • Enterprise Plan: Unlimited (or customizable retention policy)

You can export your data at any time for permanent storage regardless of your plan.

Does IPLogger offer an API?

Yes, IPLogger.icu provides a comprehensive API for premium users. The API allows you to:

  • Create tracking links programmatically
  • Retrieve tracking data in JSON format
  • Integrate IPLogger functionality into your own applications
  • Set up webhooks for real-time notifications

Detailed API documentation is available in our developer resources section.

IP Tracking

How do I create a tracking link?

Creating a tracking link is simple:

  1. Go to the IPLogger.icu homepage
  2. Enter the destination URL (where visitors will be redirected)
  3. Click on "Generate Tracking Link"
  4. Copy the generated tracking URL or invisible pixel code
  5. Share the link or embed the code where you want to track visitors

The process takes just a few seconds, and you'll be ready to start tracking immediately.

How many tracking links can I create?

Free accounts can create up to 10 active tracking links at any time. Premium accounts have higher or unlimited limits depending on the subscription tier:

  • Basic Plan: 50 active links
  • Pro Plan: 200 active links
  • Enterprise Plan: Unlimited links

You can delete unused tracking links to free up space for new ones if needed.

Will visitors know they're being tracked?

By default, tracking is discreet and visitors typically won't know they're being tracked. When using the invisible pixel method, tracking is completely invisible to users. With the redirect link method, users will briefly see the IPLogger.icu domain before being redirected to the destination URL.

For transparency, you may want to disclose tracking in your privacy policy, especially if you're tracking for business purposes or collecting data from EU residents (to comply with GDPR).

Can I track emails or know when someone opens my email?

Yes, you can track when someone opens your email by embedding our invisible tracking pixel in your email body. When the recipient opens the email and loads images, the pixel will trigger and record their information. This works with most email clients that display images.

To implement this, generate an invisible tracking pixel and insert the HTML code into your email. You'll receive a notification when the email is opened, along with the recipient's IP address and other information.

How do I view my tracking results?

To view your tracking results:

  1. Log in to your IPLogger.icu account
  2. Go to the "Dashboard" or "My Links" section
  3. Click on the specific tracking link you want to view
  4. You'll see a detailed report of all visits, including IP addresses, locations, and other data

Results are updated in real-time, so you'll see new visits as they occur. You can also export the data as CSV or JSON for further analysis.

Privacy & Security

Is IP tracking legal?

IP tracking is generally legal in most jurisdictions when used for legitimate purposes. However, legal requirements vary by country and use case. Some important considerations:

  • In many regions, IP addresses may be considered personal data under privacy laws (like GDPR in the EU)
  • For business use, you should disclose IP tracking in your privacy policy
  • Consent requirements may apply depending on your jurisdiction and how you use the data
  • Using IP tracking for harassment, stalking, or illegal activities is prohibited

We recommend consulting with a legal professional familiar with privacy laws in your region for specific guidance.

Who can see my tracking data?

Your tracking data is private and can only be accessed by:

  • You (when logged into your account)
  • Anyone you've shared your tracking link's unique management code with

IPLogger.icu staff cannot view your specific tracking data except in limited circumstances, such as when providing technical support at your request or investigating abuse reports. We take data privacy very seriously and have strict internal access controls.

How does IPLogger.icu protect my data?

We implement multiple layers of security to protect your data:

  • All data transmission occurs over encrypted HTTPS connections
  • Database encryption for sensitive information
  • Regular security audits and vulnerability assessments
  • Strict access controls for our internal systems
  • DDoS protection and firewall systems
  • Regular backups to prevent data loss

We're committed to maintaining industry-standard security practices to ensure your data remains safe.

Does IPLogger.icu comply with GDPR?

Yes, IPLogger.icu is designed to be GDPR-compliant. We act as a data processor for the information collected through your tracking links. As the data controller, you are responsible for:

  • Obtaining appropriate consent from your website visitors or email recipients
  • Including information about IP tracking in your privacy policy
  • Responding to data subject requests (such as access or deletion requests)
  • Having a legitimate purpose for collecting IP address information

We provide tools to help you fulfill these obligations, including data export and deletion capabilities.

Technical Questions

Will ad blockers prevent IP logging?

Some ad blockers and privacy tools may block or interfere with IP logging functionality, particularly when using the invisible pixel method. However, direct link tracking is less likely to be affected. Based on our statistics, approximately 10-15% of users might have technology that prevents tracking.

To minimize this issue, we recommend using direct tracking links for critical tracking needs rather than relying solely on invisible pixels.

Does IPLogger work with all types of links?

Yes, IPLogger.icu works with virtually any destination URL, including:

  • Regular websites and web pages
  • Social media profiles and posts
  • File downloads (PDFs, images, etc.)
  • Video links (YouTube, Vimeo, etc.)
  • App store links

The tracking occurs before the user is redirected to the final destination. The only exceptions are certain URLs that violate our terms of service or links to potentially harmful content.

Can I track visitors across different pages of my website?

IPLogger.icu is primarily designed for tracking visits to specific links rather than providing full website analytics. For tracking visitors across multiple pages of your website, we recommend:

  • Using our invisible pixel on each page you want to track
  • Creating separate tracking links for different pages
  • For comprehensive website analytics, consider complementing IPLogger with a dedicated analytics platform like Google Analytics

Premium users have access to more advanced multi-page tracking capabilities through our API.

Is there a way to get notified when someone clicks my link?

Yes, IPLogger.icu offers several notification options:

  • Email notifications each time your link is clicked
  • Browser notifications (if enabled)
  • Daily or weekly summary reports
  • Webhook integrations for custom notifications (premium feature)
  • Integration with third-party services like Slack, Telegram, or Discord (premium feature)

You can configure notification preferences in your account settings.

Billing & Subscriptions

What payment methods do you accept?

We accept the following payment methods for premium subscriptions:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Google Pay
  • Apple Pay
  • Cryptocurrency (Bitcoin, Ethereum)

For annual enterprise plans, we also accept bank transfers and purchase orders.

How do I cancel my subscription?

To cancel your subscription:

  1. Log in to your IPLogger.icu account
  2. Go to "Account Settings"
  3. Select the "Billing" tab
  4. Click on "Cancel Subscription"
  5. Follow the prompts to confirm cancellation

After cancellation, your premium features will remain active until the end of your current billing period. Your account will then revert to the free plan without losing any data (though some data may become inaccessible if it exceeds free plan limits).

Do you offer refunds?

We offer a 14-day money-back guarantee for all new premium subscriptions. If you're not satisfied with our service for any reason, you can request a full refund within 14 days of your initial purchase.

For refund requests after the 14-day period, we handle them on a case-by-case basis. Please contact our customer support team with your refund request and reason, and we'll do our best to assist you.

Can I upgrade or downgrade my plan?

Yes, you can change your subscription plan at any time:

  • Upgrading: When you upgrade, the new plan takes effect immediately. You'll be charged the prorated difference for the remainder of your current billing cycle.
  • Downgrading: When you downgrade, the changes take effect at the end of your current billing cycle. You'll continue to have access to your current plan's features until then.

To change your plan, go to "Account Settings" > "Billing" > "Change Plan" and follow the instructions.

Didn't Find Your Answer?

Our support team is ready to help with any questions you might have.

Contact Support